21 Nov 2009
Support Center
»
Knowledgebase
»
My data in holmes and/or the export file is not correctly synced with the time/date on my PC or MAC
My data in holmes and/or the export file is not correctly synced with the time/date on my PC or MAC
Solution
If the time on your PC or MAC is correct and the data in holmes and/or the export file is not correctly synced with the time/date on your PC or MAC then do the following: Use the feature called CHANGE PAST RATES to correctly sync the time/date. This feature can be found in holmes under ACCOUNT/DATA. Select all the dates/days that you have gathered data for and follow the steps to change the past rates. This will sync your data correctly with the time/date on your PC or MAC.
Article Details
Article ID:
54
Created On:
30 Jul 2009 09:48 AM
This answer was helpful
This answer was not helpful
User Comments
Add a Comment
Sharing is good. If you have a comment about this entry, please feel free to share. The comments might be reviewed by our staff, and may require approval before being posted. Questions posted will not be answered. Please submit a Ticket for support requests.
Fullname:
Email: (Optional)
Comments:
Login
[Lost Password]
Email:
Password:
Remember Me:
Search
-- Entire Support Site --
Knowledgebase
Downloads
Troubleshooter
Article Options
Add Comment
Print Article
PDF Version
Email Article
Add to Favorites
Home
|
Register
|
Submit a Ticket
|
Knowledgebase
|
Troubleshooter
|
News
|
Downloads
Language:
English (U.S.)
Help Desk Software By Kayako eSupport v3.11.01