21 Nov 2009 
Support Center » News » holmes update
 holmes update
Posted By: Jason Goldman On: 03 Apr 2009 10:37 AM
Details V1.03.1a

Dear wattson user

We have released holmes V1.03.1a beta for PC and V1.03.1a.dng beta for MAC. This is an update on V1.03 which was noted for problems regarding missing data as well as extracting data into CSV (MAC user issue). This new version will not correct past missing data.
Please note:
1. This is a beta version and one should not install unless the user is experiencing data loss problems
2. This is a beta version and one should not install unless the user is experiencing CSV extract problems if they are a MAC user
3. This is a beta version and one should not install unless the user would like to upgrade from V1.02.

N.B. PRIOR TO INSTALLING V1.03.1a OR V1.03a.dng, WE STRONGLY SUGGEST SAVING YOUR DATA.DB AND PREFS FILES.
You can find your data.db and prefs files (files used by holmes) here:
PC:
program files\diy kyoto\holmes\data
Mac:
applications:diy kyoto:holmes:data
Vista users may have their data here:
C:\Users\USER\AppData\Local\VirtualStore\ProgramFiles\DIYKyoto\Holmes\data\data.db
If you are a Vista user and you have more than one data.db file, then we suggest saving both data.db files to different locations.

The link for holmes V1.03.1a for PC users can be found here:
http://diykyoto.helpserve.com/index.php?_m=downloads&_a=view&parentcategoryid=9&pcid=3&nav=0,3

The link for holmes V1.03.1a.dng for MAC users can be found here:
http://diykyoto.helpserve.com/index.php?_m=downloads&_a=view&parentcategoryid=11&pcid=3&nav=0,3

Thank you for your patience,
Helpdesk



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